Job Description

Mann's Harley-Davidson is looking for Harley-Davidson enthusiast to join our phenomenal team in the motor clothes department .

The Motor Clothes Associate at Mann’s Harley-Davidson plays a crucial role in providing exceptional customer service and ensuring a positive shopping experience for all patrons. This position involves assisting customers in selecting and purchasing motorcycle apparel and accessories, while also maintaining an organized and visually appealing sales floor. The associate will be responsible for staying informed about the latest trends and product offerings in the motorcycle apparel industry. Additionally, they will contribute to achieving sales goals and promoting brand loyalty through effective communication and product knowledge. Ultimately, the Motor Clothes Associate helps to foster a community of motorcycle enthusiasts by creating an inviting atmosphere and offering expert advice.

Preferred Qualifications:

• Experience in customer service roles.
• Knowledge and experience with selling of Harley-Davidson Motor Clothes/Merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Ability to take initiative and problem solve.
• Excellent verbal and written communication skills.
• Good attention to detail.
• High energy level needed.
• Be self-motivated, positive, driven and helpful.
• Ability to handle confidential information responsibly.

Responsibilities:

• Greet customers warmly and assist them in finding the right motorcycle apparel and accessories.
• Maintain the cleanliness and organization of the sales floor, ensuring products are displayed attractively.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Stay updated on product knowledge, promotions, and industry trends to provide informed recommendations.
• Collaborate with team members to achieve sales targets and enhance customer satisfaction.
• Assist with answering incoming calls and directing them to the appropriate person or department. 
• Stay up to date on all required Harley-Davidson training.
• Work with vendors 
• Assist with special events when needed 

Skills:

The required skills for this position include strong communication abilities, which are essential for engaging with customers and understanding their needs. Organizational skills are vital for maintaining an orderly sales floor and ensuring that products are easily accessible. Customer service skills will be utilized daily to create a welcoming environment and address any inquiries or concerns. Preferred skills, such as knowledge of motorcycle brands, will enhance the associate's ability to provide tailored recommendations and build rapport with customers. Overall, a combination of these skills will contribute to a successful and enjoyable shopping experience for all customers.

Compensation details: 13-15 Hourly Wage

PIb353d8417589-37476-37711700

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